YOUR NATIONAL SMART DISTRIBUTOR

South Bay Hardware is your premier national distributor that provides access control solutions tailored to your real estate requirements. Our expertise lies in offering personalized solutions for multi-family residences and commercial properties. We offer a diverse range of high-quality and reliable products from leading brands on the market. Our experienced team is well-versed in all available options, making us your one-stop-shop for all your access control needs. We’ll provide you with options that best suit your essential needs, saving you time and effort in the process.

Please fill out our quote request form to speak to our sales team today!

 

SMART DISTRIBUTOR

SERVICE INFORMATION

SBH specializes in Smart Distribution as a national wholesale distributor for multi-family hardware and technology. One of the most critical processes within a business is ensuring that the customer experience is delivered consistently to all customers, at all stages of the sales cycle, in all regions, and by all those who are part of the business cycle. SBH has formalized our activation and implementation processes to ensure that all Multi-Family projects are appropriately supported from start to finish.

New Construction

SBH specializes in pre-consulting of new construction projects. The SBH team provides architectural review to ensure the bid process is accurate and contains the proper hardware from day one.

Retrofit

If SBH had a middle name, it would be RETROFIT! SBH partners with an exceptional network of experienced hardware installers across the country. We have a solution for any existing multi-family complex!

Hardware Commissioning

As a Smart Distributor, preparation is the key to a successful deployment. SBH benchmarks all products at our warehouse. All hardware is activated, commission, assigned, and tested for communication to the cloud prior to leaving our facility!

Smart Distribution Process

One of the most critical processes within our business is ensuring that the customer experience is delivered consistently to all customers, at all stages of the sales cycle, in all regions, and by all those who are part of the business cycle. South Bay Hardware has formalized our activation and implementation processes to ensure that all projects are appropriately supported from start to finish. We offer training, certification, and standard work materials to all dealers to make sure that every project is deployed successfully and each project is appropriately supported from start to finish.

  • Step one: Project Consultation – We require no fee. This consultation includes going over specs, hardware and scheduling.

  • Step two: Software Setup – Your Web Manager will be set up with a customized door list.

  • Step three: Device Activation and Testing – Your devices arrive activated to the specs on the door list. All hardware will have the latest firmware installed and configured.

  • Final Step: Installer/Customer training – SBH will provide training to the customer, building employees and any other staff members that require training. This will ensure that your new system will work flawlessly and accurately.