From Plan to Punch List — We've Got You.
Certified professionals. Precise execution. Seamless installs.
Your project doesn’t end with a spec sheet. SBH provides certified, experienced installation support to ensure smart building systems are deployed on time and on spec — with full coordination across trades and vendors.
Our Installation Process
01
Pre-Install Coordination
Site walkthroughs, layout reviews, and timeline planning to minimize disruption and delays.
- Detailed site assessment
- Cross-trade coordination
- Blueprint & spec alignment
- Resource scheduling
Technical Deployment
Expert installation of hardware components, wiring, and infrastructure by certified technicians.
- Hardware mounting & wiring
- Networking & communications
- Power & backup systems
- Hardware testing
02
03
Software Configuration
Software setup, system integration, and database configuration to ensure all components work together.
- Software platform setup
- Integration with existing systems
- User database configuration
- Access level programming
Testing & Validation
Rigorous testing of all components, features, and failure scenarios to ensure rock-solid performance.
- Component-level testing
- System-wide validation
- Failure scenario testing
- Performance benchmarking
04
05
Handoff & Training
Comprehensive knowledge transfer and training for building staff and end users.
- Admin & staff training
- Documentation delivery
- User orientation sessions
- Support process setup
Our Consulting & Design Approach
Field Technicians
Our certified techs average 10+ years of experience with smart building systems and are continuously trained on the latest technologies.
Project Managers
Dedicated coordinators who oversee every aspect of your installation from kickoff to completion, ensuring perfect execution.
Support Engineers
Technical problem solvers who provide real-time assistance during installation and ongoing support after handoff.
RMA Specialists
Dedicated experts who expedite replacement parts and handle all warranty claims with manufacturers.
Our RMA Process
1. Issue Identification
Our team quickly diagnoses whether an issue requires replacement or can be resolved through remote support.
2. RMA Authorization
We handle all manufacturer communications and secure prompt approval for warranty replacements.
3. Express Shipping
Expedited shipping ensures replacement parts arrive quickly, minimizing system downtime.
Technical Precision
Our installation teams bring engineering discipline to every project, with meticulous attention to detail that ensures your systems work perfectly from day one.
- CAD-based planning for optimal equipment placement
- Standardized cabling and wire management practices
- Comprehensive testing at every installation milestone
- Digital documentation of all installation details
Project Success Metrics
“
SBH’s installation team worked seamlessly with our contractors during our new headquarters build-out. Their technicians anticipated issues before they arose and coordinated perfectly with our electrical and IT teams. The result was a completely trouble-free deployment that finished ahead of schedule.
TK
Thomas Kreide
Director of Facilities, Westlake Financial